Responsible Gaming
Gaming Should Be Entertainment
At Rocket Casino Australia, we believe that online gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Gambling carries risks and is not a reliable source of income. Please gamble responsibly and within your means.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your state) to access and use Rocket Casino Australia. We take age verification seriously and comply with all Australian gambling regulations. If you are under the legal age, please do not use our services.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may indicate problem gambling:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity or lying about the amount spent
- Neglecting family, work, school, or other important responsibilities
- Borrowing money or going into debt to gamble
- Feeling anxious, irritable, or restless when not gambling
- Failed attempts to cut down or stop gambling
- Using gambling to escape problems or negative emotions
- Risking relationships or opportunities due to gambling
- Committing illegal acts to fund gambling
If you experience any of these signs, please seek support immediately.
Self-Help Tools
Rocket Casino Australia provides the following responsible gaming tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly).
- Loss Limits: Set a maximum amount you're willing to lose over a set period.
- Reality Checks: Receive regular reminders about how long you've been playing and how much you've spent.
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account and all gaming services.
- Account Cooling Off: Take a break from gambling for a set period during which your account will be inaccessible.
- Time-Out: Set limits on how long you can play in a single session.
To access these tools, log into your account or contact our customer support team.
Support Organisations
If you or someone you know is struggling with problem gambling, help is available from the following organisations:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au — Free, confidential counselling and support for problem gambling.
- Gambler's Help: 1800 858 858 (free telephone counselling available 24/7)
United Kingdom
- GamCare: www.gamcare.org.uk — Free support and advice for problem gambling.
- GamStop: www.gamstop.co.uk — National self-exclusion scheme for online gambling.
Canada
- Responsible Gambling Council: www.responsiblegambling.org — Evidence-based resources and support.
United States
- National Council on Problem Gambling: www.ncpgambling.org — 1-800-522-4700 (confidential helpline)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA): Comprehensive information and support for problem gambling in German.
If You Need Help
If you or someone you know is experiencing problems with gambling, please do not hesitate to reach out for support. There is no shame in asking for help — professional support services are available and confidential.
Contact Gambling Help Online today at 1800 858 858 or visit www.gamblinghelponline.org.au for free, confidential support.
Your wellbeing is important to us. Gambling should always remain fun and within your control.
Additional Information
For more information about responsible gaming practices, complaint procedures, or our full terms and conditions, please contact our customer support team or visit the Gambling Help Online website.